Frequently Asked Questions

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How do I make a purchase?

You can either buy online or by visiting us in Norfolk. If you are interested in a particular item and would like to see it before you buy then please e-mail us, so we can make it is available to view.e-mail kate@vintagefarmhouse.co.uk

Do you deliver?

Most of the vintage and antique items listed for sale are available for delivery. However some of the larger items, such as the large items of vintage & antique furniture, are for collection only from Norfolk UK.

How quickly will my order be delivered ?

All items ordered online in UK are sent by courier service. Please allow up to 3-4 working days for UK delivery. We will usually e-mail you when you're order has been dispatched from us, and advise you when it will be delivered. For international deliveries please contact us.
Delivery information

Can I return an item?

Under the distance selling regulations items may be returned for a full refund of the cost of the goods for up to 28 days from purchase. The cost of returning the item and the initial cost of the shipping are non refundable. If you wish to return an item please contact as soon as possible after you receive the item.

Do you specialise in any particular items?

Our special interest is vintage china and in particular top quality vintage bone china and antique bone china of which we have probably the UK's largest collection. Our vintage china is for sale through our other website Vintage And Antiques

What are the online payment options ?

You can pay online with a credit or debit card or with Paypal.